tayabet Privacy Policy

tayabet ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how tayabet collects, uses, stores, shares, and protects personal information in connection with the services offered at tayabet.app.

This Privacy Policy applies to all users of the tayabet platform, including registered players, visitors who browse the site without registering, and any individual who contacts tayabet through our support channels. It covers all personal data processed by tayabet in connection with the operation of our online gaming services in the Philippines.

tayabet operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. We take our obligations as a personal information controller seriously and have implemented appropriate technical and organizational measures to safeguard your data.

This Privacy Policy should be read together with the tayabet Terms & Conditions, which govern your use of the platform as a whole. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters relating to personal data, this Privacy Policy shall prevail.

tayabet collects only the personal data that is necessary to provide our services, meet our regulatory obligations, and maintain the security and integrity of our platform. The categories of personal data we collect include:

tayabet collects personal data through the following means:

• Direct Submission: When you register an account, complete your profile, make a deposit or withdrawal request, submit identity verification documents, or contact our support team, you directly provide us with personal data.
• Automated Collection: When you access and use the tayabet platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, and browsing behavior on our platform.
• Third-Party Payment Processors: When you make a deposit or withdrawal via GCash, Maya, or a Philippine bank, our payment processing partners may share transaction confirmation data with us to reconcile your account balance.
• Identity Verification Providers: tayabet may use third-party KYC (Know Your Customer) service providers to assist with identity verification. These providers process your submitted documents and return a verification result to tayabet.
• Fraud Prevention Services: We may receive data from fraud detection and anti-money laundering (AML) screening services to help us identify and prevent prohibited activity on the platform.
• Publicly Available Sources: In limited circumstances, tayabet may supplement your profile with information from publicly available sources, such as public records or regulatory watchlists, for compliance purposes.

tayabet uses your personal data for the following specific purposes. We will not use your data for any purpose that is incompatible with those listed below without first obtaining your consent or as otherwise permitted by law:

• Account Management: To create, maintain, and manage your tayabet player account, including processing your registration, verifying your identity, and managing your account settings and preferences.
• Service Delivery: To provide you with access to tayabet's games, promotions, and features, and to process your deposits, withdrawals, and bonus credits in Philippine Peso (PHP).
• Regulatory Compliance: To fulfill our obligations under Philippine gaming regulations, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012. This includes conducting KYC checks and maintaining transaction records.
• Responsible Gaming: To monitor your gaming activity for signs of problem gambling, to enforce deposit limits and self-exclusion requests you have set, and to provide you with responsible gaming tools and resources.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our support channels.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided your consent to receive such communications. You may withdraw this consent at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the tayabet platform.
• Legal Proceedings: To establish, exercise, or defend legal claims in connection with your use of the platform, including in the context of regulatory investigations or court proceedings.

Under the Data Privacy Act of 2012, tayabet processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and tayabet – specifically, to provide you with access to our gaming platform and to process your financial transactions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AMLA reporting obligations, and NPC data protection requirements.
• Legitimate Interests: Processing is necessary for tayabet's legitimate interests in operating a secure, fair, and commercially viable gaming platform, including fraud prevention, platform security, and service improvement – provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as sending marketing communications or using non-essential cookies, tayabet relies on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

tayabet does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, Maya, and participating Philippine banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) receive the minimum data necessary to process your deposit and withdrawal transactions.
• Identity Verification Providers: Third-party KYC providers receive your submitted identity documents and biometric data solely for the purpose of verifying your identity in compliance with regulatory requirements.
• Fraud Prevention and AML Services: We share relevant transaction and identity data with fraud detection and anti-money laundering screening services to protect the integrity of the platform.
• IT and Infrastructure Providers: Cloud hosting, database management, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or regulatory mandate.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors who are bound by professional confidentiality obligations, where disclosure is necessary for legal or compliance purposes.
• Law Enforcement: Philippine law enforcement agencies, where tayabet is legally compelled to disclose data in connection with a criminal investigation or court order.

tayabet retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with tayabet, plus a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required under the Anti-Money Laundering Act and its implementing regulations.
• Identity Verification Documents: Retained for the duration of your account relationship plus five (5) years following account closure, or longer if required by a regulatory investigation or legal proceeding.
• Support Communications: Retained for three (3) years from the date of the communication, or longer if the communication relates to an unresolved dispute or legal claim.
• Marketing Consent Records: Retained for the duration of your consent plus three (3) years, to demonstrate compliance with consent requirements.
• Technical and Usage Logs: Retained for up to twelve (12) months for security and fraud detection purposes, after which they are anonymized or deleted.

When personal data is no longer required, tayabet will securely delete or anonymize it in accordance with our data disposal procedures.

tayabet uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit our website. We use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymized information about how players use the tayabet platform, such as which pages are visited most frequently and whether error messages are encountered. This data helps us improve the platform experience.
• Functional Cookies: These cookies remember your preferences, such as your preferred language and display settings, to provide a more personalized experience on return visits.
• Marketing Cookies: With your consent, we may use cookies to deliver relevant promotional content and to measure the effectiveness of our marketing campaigns. You may opt out of marketing cookies at any time through your browser settings or our cookie preference center.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the tayabet platform. For more information on managing cookies, refer to your browser's help documentation.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tayabet. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.

tayabet will respond to all data subject rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.

tayabet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security framework includes:

• Encryption: All data transmitted between your device and the tayabet platform is encrypted using Transport Layer Security (TLS 1.2 or higher). Sensitive data stored in our systems is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to tayabet personnel and authorized service providers who have a legitimate need to access it. All access is logged and subject to regular review.
• Two-Factor Authentication: tayabet supports two-factor authentication (2FA) for player accounts to provide an additional layer of protection against unauthorized access.
• Regular Security Audits: Our platform undergoes regular security assessments, penetration testing, and vulnerability scans conducted by qualified cybersecurity professionals.
• Incident Response: tayabet maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players within the timeframes required by RA 10173.
• Staff Training: All tayabet personnel who handle personal data receive regular training on data protection obligations and security best practices.

While tayabet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

The tayabet platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. tayabet does not knowingly collect personal data from individuals under the age of 21.

If tayabet discovers or has reason to believe that personal data has been collected from an individual under 21 years of age, we will take immediate steps to:

• Suspend the associated account pending investigation.
• Delete all personal data associated with the underage individual from our systems.
• Void and forfeit any winnings or balances associated with the account.
• Report the incident to relevant authorities where required by law.

If you are a parent or guardian and believe that your child has registered on the tayabet platform, please contact us immediately at the details provided in Section 14 so we can take prompt action.

tayabet primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, such as cloud infrastructure providers or international KYC verification services.

Where such transfers occur, tayabet ensures that appropriate safeguards are in place to protect your personal data, including:

• Entering into data transfer agreements that incorporate data protection standards equivalent to those required under RA 10173.
• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the National Privacy Commission.
• Applying additional technical safeguards, such as encryption, to data transferred internationally.

By using the tayabet platform, you acknowledge and consent to the transfer of your personal data to service providers outside the Philippines where necessary for the delivery of our services, subject to the safeguards described above.

tayabet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the platform prior to the changes taking effect.

The effective date at the top of this Privacy Policy indicates when the current version was last updated. We encourage you to review this Privacy Policy periodically to stay informed about how tayabet protects your personal data.

Your continued use of the tayabet platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue use of the platform and may request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by tayabet, please contact our Data Protection Officer (DPO). We aim to respond to all privacy-related inquiries within five (5) business days.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.